Refund policy

 

At Lishè, we carefully inspect every order before it is dispatched. We currently do not offer refunds. However, exchanges are available subject to the conditions below.

Exchanges

We accept exchange requests within 7 days of delivery.

To be eligible for an exchange:

  • The item must be unused, unworn and in its original condition.
  • The item must have all original tags and packaging intact.
  • The item must not have any signs of washing, alteration, perfume, makeup, damage or wear.
  • Proof of purchase/order details must be provided.

Non-Exchangeable Items

Items that have been worn, washed, altered, damaged or otherwise used are not eligible for exchange.

How to Request an Exchange

Please contact us on WhatsApp at +92 336-0058666 within the exchange period and provide:

  1. Your order number
  2. The item you wish to exchange
  3. A brief reason for the exchange
  4. Photos of the item, if requested

Once your request is approved, we will provide you with the exchange instructions.

Exchange Shipping

The customer is responsible for the cost of returning the item and receiving the replacement.

For an exchange due to a wrong, defective or damaged item received, Lishè will cover the applicable delivery costs.

Important

Exchanges are subject to product availability. If the requested item or size is unavailable, we will contact you to discuss the available options.

All sales are final once the exchange period has passed.