Privacy policy
PRIVACY POLICY
Last updated: September 28, 2026
At Lishè, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.
By using our website or placing an order, you agree to the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
When you visit our website, place an order, create an account, or contact us, we may collect certain information, including:
• Your name
• Phone number
• Email address
• Billing and shipping address
• Order details and purchase history
• Payment and transaction information
• Information you provide when contacting us through WhatsApp, email, or other communication channels
• Account information if you choose to create an account or use Google sign-in
• Device, browser, IP address, and website usage information
We only collect information that is reasonably necessary to operate our store, process orders, provide customer support, and improve your shopping experience.
2. HOW WE USE YOUR INFORMATION
We may use your information to:
• Process and fulfill your orders
• Arrange delivery and communicate with you about your order
• Process payments and verify transactions
• Provide customer support
• Respond to your questions and requests
• Manage your customer account
• Send important updates regarding your orders
• Improve our website, products, and services
• Prevent fraud, unauthorized transactions, and misuse of our website
• Comply with applicable legal and regulatory requirements
With your consent where required, we may also use your contact information to send promotional messages, updates, or information about Lishè.
3. PAYMENT INFORMATION
Payments may be processed through third-party payment providers. Depending on the payment method you choose, your payment information may be handled directly by the relevant payment provider.
Lishè does not intentionally store your complete debit or credit card number or security code on our own systems.
For manual payment methods such as bank transfers, Easypaisa, or JazzCash, we may receive information such as transaction references, payment receipts, or screenshots that you provide to confirm your payment.
4. SHARING YOUR INFORMATION
We do not sell or rent your personal information.
We may share necessary information with trusted third parties when required to operate our business, including:
• Shopify, which provides our online store platform
• Payment providers that process your transactions
• Delivery and courier companies that deliver your orders
• Technology and service providers that help us operate our website
• Communication platforms used to provide customer support
• Government authorities or other parties where required by applicable law
We only share information that is reasonably necessary for the relevant purpose.
5. COOKIES AND WEBSITE TECHNOLOGIES
Our website may use cookies and similar technologies to provide essential website functions, remember your preferences, understand how visitors use our website, and improve your shopping experience.
Some cookies may also be placed by third-party services used by our store.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.
6. CUSTOMER ACCOUNTS AND GOOGLE SIGN-IN
If you create a customer account or choose to sign in using Google, we may receive information necessary to create and manage your account, such as your name and email address.
We use this information to provide account-related features and manage your orders and customer experience.
Your use of Google sign-in is also subject to Google's applicable privacy policies and terms.
7. WHATSAPP AND CUSTOMER COMMUNICATION
If you contact Lishè through WhatsApp, we may receive and use the information you provide to respond to your questions, assist with orders, confirm payments, or provide customer support.
WhatsApp is operated by a third party and its use is also subject to WhatsApp's own terms and privacy policies.
8. DATA SECURITY
We take reasonable measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. We cannot guarantee absolute security of your information.
9. DATA RETENTION
We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal or regulatory obligations.
When information is no longer reasonably required, it may be deleted or securely disposed of where appropriate.
10. YOUR RIGHTS
Depending on applicable law, you may have rights regarding your personal information, including the right to:
• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of certain personal information
• Withdraw consent where processing is based on consent
• Ask questions about how your information is collected or used
To make a privacy-related request, please contact us using the contact details provided below.
11. CHILDREN'S PRIVACY
Our website is not intended to knowingly collect personal information from children without appropriate consent.
If you believe that a child has provided us with personal information without appropriate consent, please contact us so that we can take appropriate action.
12. THIRD-PARTY LINKS
Our website may contain links to third-party websites or services, including social media platforms and payment providers.
Lishè is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing them with personal information.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable requirements.
Any updated version will be posted on this page with a revised "Last updated" date.
14. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us:
Lishè
Email: lishe.coo@gmail.com
WhatsApp: +92 3360058666
Website: https://lishe.co